CarrefourSA Supplier Quality Management
Our priority in our supplier audits is product safety. Our question lists also enable the facilities to identify indispensable practices in a production facility, such as GMP and HACCP, and to control their active use in practice. In addition, the scope of the audit includes traceability from raw material to finished product, procedures followed to prevent cross-contamination in raw material production and storage areas, active and effective hygiene practices, manageable pest control, procedures such as control of the risks of production and packaging in view of product safety for quality sustainability, their applications in the field, the training of the personnel on all these subjects and the evaluation of the results. Regardless of the product they produce, we evaluate how well all our suppliers fulfill their requirements and responsibilities in product safety and all areas they are related to on our question lists. In our aisles, we only include the products of suppliers whose evaluation results are positive.

On the other hand, when we receive requests from suppliers who may initially appear unprepared to collaborate with us based on the evaluation, our expert quality team conducts on-site visits to contribute to their development. We stand by them, offering support and addressing all their queries related to their growth and improvement.

Private Label Products
We believe that establishing trust between the brand and the customer is only possible by bringing the right product to the customer. To procure the right product from the right supplier and deliver it to our customers, we first carefully control the selection of suppliers. The selection of our suppliers who will produce products with the Carrefour brand is the first and primary step in delivering safe and right products to our customers. Ensuring human health and product safety is our most fundamental responsibility. With this awareness, all facilities producing our private label products are periodically audited by independent 3rd party organizations with criteria specific to CarrefourSA, which are based on IFS Global Market Standards. Audits are carried out by auditors specialized in various sectors such as meat and meat products, milk and dairy products, dry foods, bakery products, fruit and vegetable products, cosmetics, detergents, textiles, and food contact materials. We support the continuous development of our suppliers in line with the inspection results. In addition to the audits, the development of our suppliers is traced closely and onsite by the CarrefourSA Private Label Product Development and Quality Assurance team, consisting of Food Engineers, Chemical Engineers, and Chemists.

Branded Products
In the products we offer for sale under our suppliers' own brands, we also pay attention to ensuring that our customers receive the right and safe product. As a result of the risk assessment, we expect our suppliers to have passed CarrefourSA audit or to have a valid quality certificate, especially for our fresh food products.